Civil Service Supervisor Exam 2025 – 400 Free Practice Questions to Pass the Exam

Question: 1 / 400

How should a supervisor handle employee performance issues?

By avoiding direct communication

By addressing concerns promptly

A supervisor should handle employee performance issues by addressing concerns promptly. This approach is crucial because timely intervention allows for immediate feedback, which can help employees understand their shortcomings and make necessary adjustments. Promptly addressing performance issues can prevent small problems from escalating into larger ones, fosters an environment of open communication, and demonstrates a commitment to employee development.

In addition, addressing performance issues in a timely manner shows respect for the employee's right to know how they are performing and offers them the opportunity to improve. This proactive stance can lead to better team dynamics, increased morale, and overall productivity. Engaging with employees promptly also promotes accountability and reinforces the importance of performance standards within the organization.

Other responses are less effective for addressing performance issues. Avoiding direct communication may leave employees unaware of their deficiencies, undermining their ability to improve. Delegating the responsibility to others can shift accountability and may lead to inconsistent messages about performance expectations. Lastly, merely documenting issues without follow-up fails to provide the necessary guidance or support to the employee, which is critical for their growth and improvement in their role.

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By delegating responsibility to others

By documenting issues without follow-up

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